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Post by account_disabled on Dec 24, 2023 11:02:05 GMT
Today, they not only use banking in a different way, but also expect support in non-financial matters, such as purchasing an apartment, booking a hotel or renting a car from a rental company. To respond to consumer needs, banking must keep up with the times and offer an adequate, modern offer that meets the expectations of modern customers. Bank – a trusted advisor? The basic role of a bank is to provide financial services and it is with this area that the concept of banking is most often associated.
However, nowadays consumers are looking for support Phone Number Data not only when making purchasing decisions regarding financial products, but also when buying a house or a car. Information about the best insurance or mortgage based on location, the customer's own preferences or price range can be extremely helpful in the final decision regarding the purchase. Almost half of Poles ( 47.9% ) are interested in the bank's advisory services regarding non-financial products.
1/3 of respondents do not have a clear opinion on this subject yet and it is difficult to say whether they would like the bank's extended advisory offer. However, every fourth person is against such a solution ( 23.4% ). The bank and non-financial decisions The importance of the banks' advisory function is also confirmed by the answers to the next question asked to the respondents. It is advice that turns out to be the most interesting content published by financial institutions ( 30.9% ). Poles evaluate all compilations and opinions similarly ( 28% ).
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